Support

Found a problem, need a hand, or have an idea that would make RubixMobile work better for your team? Get in touch and a real person will reply.

Email us

Prefer your own mail client? Write to us directly and attach anything useful.

Use the form

Describe what happened and attach screenshots, PDFs or exports. It lands in the same inbox, with everything we need to get started.

Response times

We aim to reply within one working day, Monday to Friday. Urgent issues that stop you issuing reports are picked up first.

Tip: including the job or report reference, the page you were on and roughly when it happened helps us find the cause much faster.

Send a support request

Tell us about your issue or request. We'll reply by email.